Pricing & Payment

The online flow calculates a fare for the route or hire duration and selected vehicle option. That fare covers the confirmed trip details. Extra waiting, stops, parking, tolls, expressway use, out-of-town travel, late changes, extended hire, cleaning, or other unquoted services may cost more.

The displayed or quoted fare covers the itinerary and service details that were confirmed. Taxes are included only where the fare or confirmed quotation says they are. Additional charges may apply for items or changes outside the original quotation, as described in the Terms & Conditions.

Online payment is completed through the hosted Pesapal checkout. The payment methods available for a particular checkout are the methods Pesapal presents at that time; Kitlio does not promise that every card, wallet, or mobile-money option will always be available.

Payment terms are shown during online checkout or stated in the confirmed quotation. Kitlio may require full or partial payment before the service. Do not assume a standard 50% deposit or an automatic balance charge unless it is included in your booking terms.

A discount or promotion applies only when it is shown in the fare or included in a confirmed quotation. Contact Kitlio before booking if you need to check whether an offer applies to your trip.

The price depends on pickup point, destination, and vehicle class or special arrangements.

Your booking confirmation or quotation sets out the vehicle class, agreed hire period, and planned itinerary. Extra waiting, stops, parking, tolls, or changes outside the confirmed arrangement may add charges.

The price depends on the vehicle class, hire duration and any special arrangements.